Business Case for WASH

 (via DevNetJobsIndia)
Lucknow, India
Position Type: 
Organization Type: 
NGO/Civil Society
Experience Level: 
Not Specified
Languages Required: 


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RFP - Consultant (Lucknow) Annexure A.doc

Background and Context


WaterAid is working with HSBC on the Supply Chain Programme from April 2018 – December 2020 (with a wrap up period until April 2021) to support work on the Sustainable Networks pillar of the new HSBC sustainability strategy. The partnership with HSBC is managed by WaterAid UK (WAUK) and the programme delivery is managed by WaterAid India (WAI) and WaterAid Bangladesh (WAB.)


The programme is focused on apparel supply chains and the delivery of essential water, sanitation and hygiene (WASH) services to transform working and living conditions of workers in in Bangladesh and India. In India, the focus will be on three districts in UP; Kanpur, Unnao and Lucknow with WASH interventions planned at selected factories (including tanneries), nearby settlements where workers’ families live and, in Lucknow, with artisanal workers associated with Chikan Embroidery.


A fundamental part of this programme is contributing to the Business Case for WASH. This means that a core part of the programme is to pilot test Impact level indicators to calculate the financial return on investment (ROI) of WASH interventions for the factories and those companies who source from them, which aim to prove the business benefits of WASH.

The Business Case for WASH project has been developed because little data exists on the financial ROI of WASH interventions for companies or factories. WaterAid and a number of corporate partners have therefore developed a step by step guide ‘strengthening the business case for WASH: how to measure the value for your business’ to help companies and factories understand the business value of WASH investments and calculate their financial ROI.

As per WaterAid’ standard PMER approach, the India and Bangladesh teams will measure and report against output and outcome level indicators. However, in addition the teams will report against Impact level indicators to contribute towards the Business Case for WASH.

The role

Rationale: Calculating the financial return on WASH investments is new for all organisations working on WASH, including WaterAid. Therefore, WaterAid India require a consultant to support programme teams and delivery partners in trialling and testing the business case WASH ROI Impact level indicators.


Scope: This role will lead on the Business Case for WASH research element of the programme within the wider Supply Chain Programme in India, and will ensure this core element is integrated into the wider project delivery and reporting.WaterAid India will be responsible for leading and managing the programme as a whole, and this role will form a core part of the delivery team, specifically in relation to design, implementation and the monitoring and evaluation elements of the business case component.


The role will include:


i) Contribute to the research component of the Supply Chain Programme, with a focus on leading the Business Case for WASH element of the programme and ensuring this is fully integrated into programme plans. The business case specific elements will likely include involvement in the business case specific baseline assessment; design; implementation; monitoring and evaluation as well as compilation and reporting of impact level indicators.


ii) Work with WAI PMER to track Impact level monitoring and evaluation throughout the project, and contribute this reporting to the wider WAI PMER for the supply chain programme.


iii) Liaise with WaterAid Bangladesh consultant and UK team throughout the programme to ensure sharing and transfer of insight, knowledge and skills, particularly around communicating results; and


iv) Ensure integration of the Business Case for WASH approach for WaterAid - including learning and outcomes into the WaterAid PMER process.


Key objectives and scope


1.       Support the WA India programme team in the design and set-up (6 months)

  • Work with partner organisations, WAUK and WAB to understand the proposed interventions, desired outcomes and locations to assess the linkages with business benefits.
  • Work with WAI PMER & Regional team to facilitate necessary baseline studies and ensure that feasibility of business case metrics and indicators are considered at this point.
  • With direction and support from WAI team, build rapport with factory owners and community leads to understand data availability.
  • Develop clear impact pathways[1] and integrate appropriate indicators into the programme design, based upon what is relevant to the intervention and feasible to measure and collect.
  • Ensure business benefit indicators are SMART and appropriate for the context and project (ref. scope/considerations for data collection below/in annex A.)
  • Develop a clear and simple framework for business relevant data collection – ensure this framework is transferable across other similar project to ensure comparability.
  • Work with WAI PMER and Donor lead to ensure impact level data is set up correctly to be incorporated into internal and external reporting.
  • Recruit and train local teams of data collectors (if this cannot be fulfilled by the consultant – TBC., and budget dependent)

2.       Monitoring and evaluation throughout the programme (2018-2020)

  • Manage Impact level data collection for the project, including working with and managing local teams of data collectors (TBC)
  • Ensure desired outcomes align with desired impact level indicators.
  • Analyze Impact level data, present findings and draft key reports for the project.
  • Act as a first point of contact regarding Business Case for WASH programme queries in India context.
  • Lead Impact level data baseline, mid and end line primary data collection.
  • Work with factory management to ensure timely receipt of accurate and relevant data (i.e. that also supports their business priorities) and support compilation of other secondary data as appropriate.
  • Pilot data collection in a small subset population

3.       Working with the Bangladesh and UK WaterAid teams and communicating the results

  • Regular liaison with WaterAid Bangladesh consultant to;

o    i) Ensure there is a harmonized approach between the two programmes.

o    ii) Share lessons and insight within WAI, with Bangladesh and the UK.

o    iii) Provide regular status updates on the delivery of the Business Case for WASH objectives in India 

  • Liaise with UK team of Private Sector Advisor, Regional Programme Manager for South Asia and HSBC Partnership Manager regularly team to ensure;

o    Programme is delivering against objectives.

o    The results can be communicated in HSBC-friendly language that aligns with HSBC project KPIs

  • Work with WaterAid Bangladesh consultant to ensure;

o    Consistency between the two projects.

o    That the framework for collection of business relevant data is replicable for future similar projects.

o    The results can be communicated in HSBC-friendly language that aligns with HSBC project KPIs.


4.       Integration of the approach, learnings and outcomes

  • Support WAI’s engagement with relevant business/sector federations and NGOs (i.e. WWF) to share outcomes of the project and promote an enabling environment for WASH provisioning and decent work.
  • Liaise with the WaterAid UK Private Sector Advisor, lead work to ensure learnings and outcomes are captured and shared between the India and Bangladeshi programmes, across the WaterAid network and externally, including through global initiatives such as the WASH4Work programme.
  • Ensure business relevant project learnings can be embedded into the WaterAid PMER process.


  • Documentation around thedifficulties, challenges, successes met when trying to design and collect this data and information.
  • Learnings and contributions towards the general Business Case for WASH Advisory Committee.

Eligibilities and requirements:


  • It is important that the successful consultant(s) are embedded into the WaterAidIndia team, and therefore require the consultant(s) to be at the WaterAid Indiaoffice approximately 1 day per week.
  • Fluency in English and Hindi.
  • Ability to travel within India, and to Bangladesh potentially.
  • Understanding of business, their priorities and sustainability approaches
  • Understanding & experience of working with the leather industry/ apparel supply chain or similar factory setting.
  • Comfortable working with businesses, academic institutions, Governments and non-Governmental organisations.
  • Highly competent at oral and written forms of reporting and presentation
  • Sound understanding of effective learning and knowledge sharing practices for a global organisation;

Data collection and research:

  • As WaterAid have already created the Business Case for WASH Guide, we are notlooking for proposals that include new methodologies. We are looking for proposals that demonstrate an approach to trialling and testing the Guide.
  • Sound understanding and experience of quantitative & qualitative research methodologies including research problem identification, data collection methods and implementation.
  • An understanding of ROI research methodology.
  • Research ethics and ability to follow WaterAid’s research policies.
  • Proven experience in designing data collection tools and choosing appropriate collection methods
  • Experience in training data enumerators on high quality data collection and monitoring the continued verification of high quality data collection

Reporting structure

  • This role will sit within the WaterAid India team and would be directly line managed through WaterAid India.
  • This role would be responsible for working very closely and regularly with WaterAid Bangladesh consultant.
  • This role would be responsible for working very closely and regularly with UK team including;

o    Private Sector Advisor (lead for Business Case for WASH.)

o    South Asia Regional Programme Manager (lead for HSBC programming in India and Bangladesh.)

o    HSBC Partnership Manager (lead for delivery and reporting to HSBC.)


Length of contract / type of role

  • Initial contract to last for 6 months to cover project set-up. After this, we expect this contract to be extended to last the full programme.
  • Part-time role (2/3 days – TBC) a week.
  • The role will be located in WaterAid India North India office at Lucknow.

Application process


Consultants should submit applications that include:

  • Your background.
  • Your experience and how it fits with what we have outlined above.
  • How you would approach the role.
  • Your costs.

Proposals will be reviewed based on the experience and requirements section above, record of previous work, quality of proposal and value for money.


The proposal should be sent in a single document of not more than 3,000 words (plus CVs in appendix) to latest by 05 December 2018(Wednesday).


The email should use ‘Proposal: Supply Chain Programme’as the subject.