WASH Associate (Replacement Capacity)

United Nations High Commissioner for Refugees (UNHCR)

Mafraq, Jordan 🇯🇴

Eligible Applicants

Candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.

Duties and Qualifications

WASH Associate

Organizational Setting and Work Relationships
The WASH Associate works under the overall supervision of a more senior WASH colleague, Technical Coordinator, Programme Officer or the Head of Office. S/he provides assistance in the development, guidance and oversight of the implementation of WASH strategies for refugee settlements. The incumbent will support WASH related activities in the refugee settlements working closely with the multi-functional teams including colleagues from protection, health, settlement planning, field and others.
The WASH Associate provides technical guidance, works with partners and other external stakeholders, reviews ongoing activities and generally contributes to improving WASH service delivery to persons of concern (POC) to adequate levels at each site in accordance with the UNHCR WASH Manual and Technical Guidelines, and applicable UNHCR and/or national standards.
S/he will follow a rights-based and community focused approach to programme design and implementation.  The incumbent will follow the five principles for protection, accountability and WASH as outlined in UNHCR¿s WASH Manual.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Provide technical guidance and support to partners on all WASH-related issues to ensure quality, cost-effectiveness, sustainability and environmental sound WASH interventions.
– Liaise with implementing partners, operating partners and relevant governmental and non-governmental counterparts.
– Review regularly the quantity and quality of water and sanitation services offered in the Area of Responsibility (AoR) and maintain the records of WASH performance indicators for all locations.
– Support the review of performance, undertake field verifications, monitor development and support the evaluation of activities and approaches adopted by partners in WASH and related sectors, reporting the results to the supervisor for sharing with other technical units.
– Provide technical assistance (TA) to partners and help to enhance capacity building of partners.
– Promote community involvement and participation in all the different stages of the WASH project cycle.
– Build and maintain close relationships with other sectors, particularly site planning, health and community service, to locate, plan, implement and monitor WASH activities.
– Provide timely inputs to ensure that regular and accurate reports that analyse the challenges encountered in providing WASH services for beneficiaries are prepared and circulated.
– May participate in the preparation of all reports for management, boards, donors, budget reviews, programme analysis, monthly, annual reports etc. in a timely manner.
– Contribute to providing technical inputs during strategic and operational planning cycles of UNHCR within the AoR.
– Assist in the communication of WASH related issues as well as of the needs and issues of other sectors through reliable regular field presence.
– Provide regular updates and track progress, prepare summaries and follow-up documents in correspondence.
– Participate in WASH sector, infrastructure coordination, camp coordination and cross-cutting sector meetings e.g. health, environment, as required by the supervisor.
– Compile documents and reports related to WASH activities and construction under the AoR.
– Record feedback from UNHCR camp management, field and community services colleagues on issues with water availability, access, quality, sanitation situation, and ensure follow-up. 
– Support the management in provision of WASH facilities required (UNHCR managed and supported areas), including activities such as technical design, cost estimations of technical activities, development of bill of quantities for construction of all associated WASH works, and all operational and maintenance considerations.
– Provide project management support for UNHCR WASH activities employing typical PM tools for design control, procurement, implementation and monitoring, and contract administration including evaluations to support progress certificates.
– Promote and participate in the establishment of a complaint mechanism/system to improve the WASH accountability toward refugees; report all issues, communications and resolutions employed.
– Establish and follow master and detailed chronograms, reporting to the sector any issue resulting in delays or extra costs.
– Coordinate and supervise UNHCR partners’ construction and maintenance of WASH in UNHCR managed and supported areas.
– Assist in negotiations with local authority counterparts, partners and populations of concern.
– Provide inputs for country operations plan and other submissions and reports.
– Monitor WASH activities in the AoR on behalf of UNHCR and make recommendations to the supervisor and the UNHCR management team.
– Provide data inputs for the WASH monitoring system.
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Agriculture Civil Engineering         Environment Natural Resources Management
Hydrology Project management Public Health Community Dvpt/Social Work
Social Sciences Urban Planning         Architecture Water resource development
Water/Sanitation Mgmt
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Experience in area of WASH including surveys, programme implementation, monitoring, evaluation, and coordination.

Desirable
Knowledge and understanding of water and wastewater hydraulics and physical, chemical and biological properties; solid waste management practices, vector control and hygiene promotion/awareness raising strategies.
Knowledge and understanding of relationship between water, wastewater, solid waste and vector control to public health indicators, and value of hygiene promotion/awareness raising and behaviour change methodologies.

Functional Skills
IT-Computer Literacy
IT-Geographic Information Systems (GIS)
PH- Public Health Epidemiology
SP-Vector Control Systems Management
WA-WASH Assessment: Survey planning, implementation and oversight
WA-WASH-related Technologies
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

l jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies
Empowering and Building Trust

Cross-Functional Competencies
Analytical Thinking
Planning and Organizing
Technological Awareness

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Additional  Information

CONSENT
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
========================================================================================================
See below for this postion’s Operational Context

Operational Context

UNHCR has expanded its protection capacity to other governorates including Mafraq. The Sub-Office in Mafraq covers the Zaatari Refugee Camp, Raba¿a Al Sarhan Reception Centre, and Urban refugees living in Mafraq governorate. The office oversees more than 160,000 refugees registered in the area covered by the Sub Office including urban and camp refugees.  Registered Syrian refugees in urban settings have relatively good access to basic public services (including health, education, shelter, supply of water and electricity).

UNHCR chairs five of the eight humanitarian action sectors under the refugee response: Basic Needs, Livelihoods, Health, Protection and Shelter. UNHCR¿s operational response use a range of pragmatic and sustainable approaches that target both camp and non-camp populations in the most cost-effective and efficient way possible

Under the direct supervision of the Assistant Settlement Planning Officer, The WASH Associate will provide technical guidance, works with partners and other external stakeholders, reviews ongoing activities and generally contributes to improving WASH service delivery to persons of concern (POC) to adequate levels

The position will require technical skills to provide required WASH facilities including activities such as technical design, cost estimations of technical activities, development of bill of quantities for construction of all associated WASH works, and all operational and maintenance considerations.

Candidates might be required to take a test for this position.

Closing Date

The closing date for the above job opening is 9 December 2021.


POSITION TYPE

ORGANIZATION TYPE

EXPERIENCE-LEVEL

DEGREE REQUIRED

IHE Delft Institute for Water Education - MSc in Water and Sustainable Development