Indonesia nationals: WASH officer (Hygiene) (Coordination and Advocacy) (UNICEF)

United Nations Volunteers (UNV)

Jakarta, Indonesia 🇮🇩


Mission and objectives

UNICEF works to help the children of Indonesia reach their full potential. We assist our partners to monitor and measure progress against these rights via the child-focused Sustainable Development Goals, with an emphasis on the most vulnerable children. Our programme interventions are rights-based, cut across different sectors, respond to the specific needs of girls and boys and address the vulnerabilities and strengths of children in their first and second decades of life.

UNICEF has a strong on-the-ground presence in Indonesia, with seven regional and sub-regional offices. These are primarily in areas with the greatest disparities and service gaps. They complement our high-level policy and programme advice with practical support for planning, financing and service delivery, especially to advocate for quality, equity and sustainability.

Indonesia has the world’s fourth largest child population. UNICEF’s presence in the country means we have the potential to impact more than 80 million children. We take this responsibility seriously and are committed to ensuring that children and adolescents – the building blocks of Indonesia’s future – have an equal chance in life.


The UNICEF WASH (Water, Sanitation and Hygiene) program in Indonesia supports the acceleration of the Government WASH program. UNICEF WASH also advocates for adequate WASH facilities (hardware and hygiene promotion) in schools and health facilities; and provides technical support at National and sub-national level to Government in order to achieve government targets and Sustainable Development Goals (i.e. universal WASH access). Handwashing with soap (HWWS) is a key development priority for the Government of Indonesia (GOI) and part of GOI’s commitment to the 2030 Sustainable Development Goals agenda. HWWS forms the second pillar of the GOI’s National Sanitation and Hygiene Programme ( STBM – Sanitasi Total Berbasis Masyarakat) and the School Health Program (UKS) strategy and intervention. The COVID-19 pandemic highlighted the stark reality of poor access to hand hygiene facilities all across Indonesia, not only in homes but also in key settings such as schools and madrasahs, workplaces, healthcare facilities as well as crowded public spaces such as marketplaces and public transportation.

Task description

The current COVID-19 pandemic has placed HWWS as a top political priority for the GOI and necessitates implementation of a nation-wide HWWS programme covering all key settings to achieve universal access to handwashing facilities and sustainable behaviour change. This requires strengthening of partnerships involving a range of stakeholders to promote advocacy and create an enabling environment for scaling up HWWS initiatives, including development of collaborative partnerships to implement hygiene programs. Last year, UNICEF led the establishment of a Public-Private Partnership for HWWS (PPP-HWWS) with a Steering Committee of 18 members including the Ministry of Health, private sector, development partners and WASH organisations. During Global Handwashing Day, the PPP-HWWS launched a National Call to Action for HWWS outlining a “whole-of-society” approach to accelerate national access to HWWS which was endorsed by 10 Ministries. This year, UNICEF will continue to lead the coordination of the PPP-HWWS to implement the National Call to Action through sustainable partnerships for HWWS. Additionally, UNICEF will also work closely with Ministry of Health to develop and disseminate a Country Roadmap for HWWS which includes developing demand and supply generation activities, capacity building and monitoring for HWWS.

Within the delegated authority and under the supervision of WASH Specialist or his/her designated mandated representative(s), the National UN Volunteer WASH Officer will work with a team of experts to addresses challenges in achieving WASH universal access through the following main components:

• Support the Hand Hygiene For All initiative through strengthening of multi-stakeholder participation and engagement of the private sector in Hand hygiene initiatives
• Strengthen the Public-Private Partnership for Handwashing (PPP-HWWS) – a national coalition for Handwashing that has been established with government, private and development partners – through expansion of the coalition membership and establish procedures and terms for engagement and membership.
• Lead the coordination of the PPP-HWWS through regular bi-weekly meetings involving the Steering Committee members, facilitate discussions among the group, produce and disseminate minutes of the meeting and follow-up on action points
• Maintain good working relationship with the government, private sector and development partners to understand their businesses and areas of work/responsibility; and explore opportunities for collaboration and partnership to drive HWWS initiatives that contributes to the overall national goal along with strengthening the agenda of all stakeholders involved.
• Finalise annual workplan of the PPP-HWWS in discussion with the members
• Maintain close coordination with the Ministry of Health (Kesling and Promkes directorates) to ensure that the PPP-HWWS supports the overall implementation of the Pillar 2 (Handwashing)of STBM
• Work closely with Ministry of Health and other stakeholders to collect, analyse and disseminate HWWS data available from different monitoring systems such as STBM Smart, Dapodik ( for schools), 3M monitoring ( for public places) for informed decision-making
• Provide training support for rolling-out the hygiene behaviour change training modules to private sector partners
• Establish a system to collect and document information about different initiatives by different PPP-HWWS members to promote handwashing and circulate compiled information to the group on a regular basis
• Ensure that the PPP-HWWS initiative compliments, is aligned with and contributes to other ongoing initiatives within UNICEF ( e.g. WASH4WORK, WASH in Schools and health care facilities)
• Document best practices and learnings from implementation of PPP-HWWS at national/ sub-national level
• Any other related tasks as may be required or assigned by the supervisor.

Results/expected outputs:

As an active UNICEF team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF and its beneficiaries in the accomplishment of her/his functions, including:
o Public and private entities are engaged in constructive and dynamic discussions on HWWS to strengthen UNICEF’s goal to support the GOI to achieve national goals through multistakeholder engagement
o In partnership with key stakeholders, evidence-based analysis is developed for effective HWWS programme planning and management.
o Collaborative partnerships among key stakeholders are developed and implemented to steer the national goal and achievement of targets for hand hygiene.
o HWWS initiatives are well documented and shared widely for knowledge management purposes.
o Effective working relationships with internal and external counterparts are leveraged for advocacy, technical coordination, information sharing and knowledge management


Required experience

3 years of experience in • Knowledge and experience in the following areas will be preferred: Hygiene Promotion, multi-stakeholder partnership building, developing communication strategies, developing technical guidance notes, liasing with the government on technical issues.

• At least three years of professional work experience in international development or private sector and national government and some exposure to field work experience.

• Excellent interpersonal skills with strong workshop facilitation and presentation skills and ability to work with all partners in order to act as an effective catalyst.

• The individual should be pro-active with a strong motivation to engage the stakeholders, lead discussions, follow up on action points and achieve high quality results.

Area(s) of expertise
Business management, Health

Driving license


Indonesian, Level: Fluent, Required
English, Level: Fluent, Required

Required education level

Bachelor degree or equivalent in • University degree in one of the disciplines relevant to the following areas: Public Health, Marketing, Business development, development studies, environment sanitation or a field relevant to international WASH related development assistance. Master or higher qualification is preferable.

• Strong data analysis and IT skills; familiarity with online facilitation tools.

• Excellent oral and written English and Bahasa is essential.

Competencies and values

• Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement;
• Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;
• Teamwork and respect for diversity: ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Communication: good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to communicate and empathize with staff, military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

The position will be based in Jakarta, the capital of Indonesia, where basic living needs, including accommodation, banking facilities, medical facilities and telecommunications/internet services are readily available. All staple foods can be found in the markets, e.g.: rice, meat, vegetables, fruit, cooking oil, salt, etc.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

-National UN Volunteer Specialist receives approximately IDR 8,237,403.08 as Monthly Living Allowance.
-Provided with assignment travel cost and entry lumpsum if applicable.
-Enrolled in health, life, disability insurance.
-Applicable dependents (primary family unit, up to 3) are eligible for health insurance.
-Entitled to annual leave, 2.5 days per month.
-Provided with exit lumpsum to support transition at the end of assignment.

For more information about UNV Conditions of Service and Entitlements, please refer to the following:


Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.