Jordan nationals: WASH Officer (Border Response)

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Job Number: 498820 | Vacancy Link
Location: Jordan
Work Type : Temporary Appointment

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.

For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Job organizational context:

Since the onset of the Syrian crisis in 2011, over 630,000 Syrian refugees have been registered with UNHCR in Jordan. Since late 2015, there has been a steady increase in the number of refugees amassing at the Jordanian/Syrian border, with a current estimated population of 30,000 at two locations (Rukban and Hadalat), and this number is expected to increase further over the next few months.

Purpose of the Position:

The key purpose of this post is to support the provision of critical WASH services to the refugees living at the border and to ensure that the services and facilities are of an acceptable standard and are operational and well maintained. This oversight includes the continuous assessment of the appropriateness and adequacy of the services and the flexibility of the services to adjust to seasonal needs (increased water demand, increased refugee numbers, bad weather conditions etc).

Key expected results:

UNICEF, as Lead Agency for the Water, Sanitation and Hygiene (WASH) Sector, coordinates the provision of critical WASH services in Jordan. At the border area, UNICEF is responsible for the direct implementation of WASH facilities and services for refugees at the border.

Key Accountabilities, Duties and Tasks: 

  1. Oversee the construction of WASH facilities at the berm for the refuges
  2. Support the ongoing monitoring of the WASH needs and identify gaps in the provision of services
  3. Support the monitoring of the performance of the contractors and NGO partners
  4. Develop Contingency Plans to identify risks and to mitigate against these (strikes, limited access due to rain, reduced water availability)
  5. Support the planning for service delivery (including monthly hygiene kit distributions)
  6. Support the development of key WASH messages and training of community workers on WASH messages and monitoring
  7. Support the drilling of a new borehole and the construction of a filling station in Rukban
  8. Support the rehabilitation of existing boreholes and their utilisation as production boreholes for the supply of water
  9. Support activities to assess the WASH needs in host communities in terms of households, schools, hospitals and the Ruwayshed Water Treatment Plant
  10. Develop a remote monitoring system to identify the extent to which refugees are accessing WASH services and their needs
  11. Support the coordination of activities with other sectors, agencies and contractors
  12. Support the reporting of progress, needs and gaps.

Qualifications of successful candidate:


  • University degree in one of the disciplines relevant to the following areas: Public Health, Engineering, Geology, Hydrology and Sanitation Engineering, Additional training in Health Education or Communication for Development (Programme Communication), an asset


  • At least two years of professional experience working with the UN, NGO, private sector or national government
  • At least two years’ experience in design, implementation and monitoring of emergency WASH programmes in displaced/refugee camp situations
  • Background/familiarity with Emergency preparedness and response (and the IASC Cluster approach).
  • Demonstrated coordination, communication and interpersonal skills; diplomacy in negotiation, liaison and representation skills; self-awareness, high ethical and professional standards, cultural sensitivity and team work


  • Excellent analytical and management skills 
  • Ability to multi-task in a dynamic environment

 Language Requirements:

Fluency in English and Arabic is required.

Competencies of successful candidate:

Core Values

  • Commitment
  • Diversity and inclusion
  • Integrity

Core competencies

  • Communication
  • Working with People
  • Drive for Results

Functional Competencies:

  • Formulating Strategies and Concepts 
  • Applying Technical Expertise
  • Analyzing
  • Planning and Organizing
  • Leading and Supervising 

To view our competency framework, please click here

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.

Opening Date 31 Aug 2016 Jordan Standard Time
Closing Date 15 Sep 2016 Jordan Standard Time