Operations Analyst

Geneva, Switzerland 🇨🇭

Background Information – UNOPS


UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners’ needs, while offering the benefits of economies of scale. 

Based in Geneva, the Europe and Central Asia Regional Office (ECR) supports UNOPS offices throughout the region through: management, financial and programmatic oversight of global and country-specific portfolios, clusters and operations centres, including hosting services; fund and management advisory services; project implementation; procuring goods and services; and managing human resources.

ECR ensures that projects are executed to the highest standards, providing a shared knowledge base and ensuring that best practices and lessons learned are disseminated between business units and projects across the entire region.

ECR operates global portfolios from offices in Geneva, Brussels and New York, and country-specific programmes from its operations and project centres located in Eastern Europe and Central Asian countries.

Background information -WSSCC

The Water Supply and Sanitation Collaborative Council (WSSCC) was established in 1990 and mandated by name in United Nations General Assembly resolution A/RES/45/181.The WSSCC Secretariat is hosted by the United Nations Office for Project Services (UNOPS) and aims to accelerate the achievement of sustainable sanitation, hygiene and water services for all people, with special attention to the unserved poor, vulnerable, and hard-to-reach by enhancing collaboration and coordination of all sector stakeholders. To help meet the goal of ensuring improved sanitation and hygiene for all, the WSSCC created the Global Sanitation Fund (GSF), which provides support, including funding, to scale up successful sustainable sanitation and hygiene approaches targeting poor and marginalized people in countries with the greatest need. The GSF is an integral part of the WSSCC Secretariat, which is located in Geneva, Switzerland. A full description of GSF procedures and principles is available in the WSSCC internet pages: www.wsscc.org

The Global Sanitation Fund currently supports programmes in 13 countries, with spending ranging from $20-$30 million per year. The GSF is now exploring opportunities for expansion into three new countries. For each country, the GSF appoints an Executing Agency (EA) to administer the grant within that country. Each EA provides sub-grants to non-governmental organizations, private sector and local governments to implement community-based programmes (focusing on collective behaviour change) that promote improved sanitation and hygiene. Program Coordinating Mechanisms in each country are composed of representatives from interested organizations who provide guidance to country programmes supported by the GSF.

Functional Responsibilities

The purpose of this post is to support the GSF Programme Director in all aspects of work within the Global Sanitation Fund and to provide support to ensure the functioning of the GSF in areas such as administration, planning, progress review, representation, and overall operations.

The general direction on the tasks and areas of responsibility are provided by the supervisor. The incumbent exercises initiative to translate this guidance into the specific activities required to perform assigned duties. Detailed work plans are generated by the incumbent, based on his/her judgment of priorities, in consultation with the supervisor and in collaboration with other colleagues within WSSCC.

The incumbent has direct contact and/or coordinating responsibilities with in-house colleagues, other WSSCC departments, partner agencies and organizations, and GSF client country representatives from Executing Agencies, Programme Coordinating Mechanisms, Country Programme Monitors and sub-grantees, under the supervision of the GSF Programme Director.

Under the guidance and direct supervision of the Programme Director, the GSF Operations Support Analyst is responsible for undertaking operational and administrative support and activities for assisting operational management of the Global Sanitation Fund. More specifically, duties include:

Coordination of meetings, workshops and conferences, including the GSF Advisory Committee, participation of the GSF in international and national events, internal planning meetings, and workshops involving partner agencies, sector exports, and others. Internal meetings will include quarterly progress review meetings and annual GSF retreats.

This coordination involves working closely with GSF colleagues to set meeting objectives, lead communications, arrange for venues, logistics, coordination with UNOPS on contracting, maintaining records and minutes, and other related activities.

GSF external correspondence, including support to the GSF Programme Director on drafting and finalizing written correspondence, maintaining files of correspondence, and related follow-up.

GSF and WSSCC internal communication, to ensure the proper flow of information within the GSF team, and between the GSF and WSSCC. This will include scheduling and coordinating meetings.

Develop mission TORs and follow-up, and support to the Director in terms of official mission travel, preparation, documentation, communication and post-mission activities.

Perform writing assignments, including coordination and editing of GSF input to Steering Committee Notes; and support to the development and updating of strategy papers, work plans, concept notes, and programme descriptions.

Contribute to updates of GSF Operations Manual, through supporting the GSF Programme Director in collecting recommendations, drafting and editing text, and dissemination.

Contribute to development and improvements of GSF systems and processes, including development and tracking of quarterly travel plans, contributing to updates of guidelines, and ensuring that all information is properly stored, maintained, and available.

Perform other related tasks as instructed by supervisor.


Master’s degree in social sciences, international development, human rights, environmental health or in other relevant field.  


A combination of a Bachelor’s Degree in any of the above mentioned fields and 2 years of additional relevant professional experience may be accepted in lieu of the Master’s degree.



·         A minimum 2 years (4 years in case of Bachelor’s degree) of relevant work experience in the international development context.


·         Experience in working with programmes and projects related to behavior change, social sciences, and/or community mobilization and participation.

·         Experience working in developing countries, particularly in Asia and/or Africa.

·         Experience in coordinating inputs from different sources and collating unified documents such as reports or papers for meetings.

·         Experience in communication and information sharing in the international context.

·         Experience in working in multicultural environments.

·         Knowledge of the international agencies working in the field of sanitation and hygiene, or a related field.

  • Programme/Project Management Support
  • Communication
  • Coordination skills
  • Event & Conference management
  • Networking skills
  • Writing skills
  • Planning and Organizational skills
  • Teamwork
  • Results Orientation
  • Knowledge sharing
  • Sanitation and Hygiene behaviour change
  • Client Focus
  • Working in multicultural environment
  • Presentation skills
  • Logistical skills
  • Microsoft Office 
  • ERP and databases
  • Record Management

·         Fluent written and spoken English is required..

·         Knowledge of French, especially with professional fluency, is considered an asset.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (I-ICA)

Level: I – ICA 1

Duration: 1 year, renewable subject to satisfactory performance and funding availability.

For more details about the ICA contractual modality, please follow this link:

Additional Considerations
  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.