This Job Opening is available to eligible UNHCR staff members and external applicants.
Duties and Qualifications
Organizational Setting and Work Relationships
The WASH Associate works under the overall supervision of a more senior WASH colleague, Technical Coordinator, Programme Officer or the Head of Office. S/he provides assistance in the development, guidance and oversight of the implementation of WASH strategies for refugee settlements. The incumbent will support WASH related activities in the refugee settlements working closely with the multi-functional teams including colleagues from protection, health, settlement planning, field and others.
The WASH Associate provides technical guidance, works with partners and other external stakeholders, reviews ongoing activities and generally contributes to improving WASH service delivery to persons of concern (POC) to adequate levels at each site in accordance with the UNHCR WASH Manual and Technical Guidelines, and applicable UNHCR and/or national standards.
S/he will follow a rights-based and community focused approach to programme design and implementation. The incumbent will follow the five principles for protection, accountability and WASH as outlined in UNHCR¿s WASH Manual.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Provide technical guidance and support to partners on all WASH-related issues to ensure quality, cost-effectiveness, sustainability and environmental sound WASH interventions.
- Liaise with implementing partners, operating partners and relevant governmental and non-governmental counterparts.
- Review regularly the quantity and quality of water and sanitation services offered in the Area of Responsibility (AoR) and maintain the records of WASH performance indicators for all locations.
- Support the review of performance, undertake field verifications, monitor development and support the evaluation of activities and approaches adopted by partners in WASH and related sectors, reporting the results to the supervisor for sharing with other technical units.
- Provide technical assistance (TA) to partners and help to enhance capacity building of partners.
- Promote community involvement and participation in all the different stages of the WASH project cycle.
- Build and maintain close relationships with other sectors, particularly site planning, health and community service, to locate, plan, implement and monitor WASH activities.
- Provide timely inputs to ensure that regular and accurate reports that analyse the challenges encountered in providing WASH services for beneficiaries are prepared and circulated.
- May participate in the preparation of all reports for management, boards, donors, budget reviews, programme analysis, monthly, annual reports etc. in a timely manner.
- Contribute to providing technical inputs during strategic and operational planning cycles of UNHCR within the AoR.
- Assist in the communication of WASH related issues as well as of the needs and issues of other sectors through reliable regular field presence.
- Provide regular updates and track progress, prepare summaries and follow-up documents in correspondence.
- Participate in WASH sector, infrastructure coordination, camp coordination and cross-cutting sector meetings e.g. health, environment, as required by the supervisor.
- Compile documents and reports related to WASH activities and construction under the AoR.
- Record feedback from UNHCR camp management, field and community services colleagues on issues with water availability, access, quality, sanitation situation, and ensure follow-up.
- Support the management in provision of WASH facilities required (UNHCR managed and supported areas), including activities such as technical design, cost estimations of technical activities, development of bill of quantities for construction of all associated WASH works, and all operational and maintenance considerations.
- Provide project management support for UNHCR WASH activities employing typical PM tools for design control, procurement, implementation and monitoring, and contract administration including evaluations to support progress certificates.
- Promote and participate in the establishment of a complaint mechanism/system to improve the WASH accountability toward refugees; report all issues, communications and resolutions employed.
- Establish and follow master and detailed chronograms, reporting to the sector any issue resulting in delays or extra costs.
- Coordinate and supervise UNHCR partners’ construction and maintenance of WASH in UNHCR managed and supported areas.
- Assist in negotiations with local authority counterparts, partners and populations of concern.
- Provide inputs for country operations plan and other submissions and reports.
- Monitor WASH activities in the AoR on behalf of UNHCR and make recommendations to the supervisor and the UNHCR management team.
- Provide data inputs for the WASH monitoring system.
- Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Certificates and/or Licenses
Agriculture Civil Engineering Environment Natural Resources Management
Hydrology Project management Public Health Community Dvpt/Social Work
Social Sciences Urban Planning Architecture Water resource development
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Experience in area of WASH including surveys, programme implementation, monitoring, evaluation, and coordination.
Knowledge and understanding of water and wastewater hydraulics and physical, chemical and biological properties; solid waste management practices, vector control and hygiene promotion/awareness raising strategies.
Knowledge and understanding of relationship between water, wastewater, solid waste and vector control to public health indicators, and value of hygiene promotion/awareness raising and behaviour change methodologies.
WA-WASH Assessment: Survey planning, implementation and oversight
SP-Support/Advise/Guide on technical WASH related issues
MD-Public Health Epidemiology
IT-Geographic Information Systems (GIS)
EX-Experience with Inter/Non-Governmental Organization (INGO/NGO)
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Please also note that Arabic and English are essential for this Job Opening.
Only short-listed candidates will be contacted. Shortlisted candidates may be required to sit for written test and/or oral interview.
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. UNHCR has a ZERO TOLERANCE policy on sexual exploitation and abuse, and sexual harassment. Successful candidates will be subject to mandatory UN Sexual Exploitation and Abuse and Sexual Harassment clearance check prior to receiving an offer. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). All applications will be treated with the strictest confidentiality.
Interested qualified Group 1, Group 2 and external candidates meeting the requirements of the Job Descriptions posted online can apply as follows no later than 31 October 2021 Midnight Geneva Time.