Deputy WASH Program Manager (Amman-Mafraq HC-Zaatari Camp)


Amman, Jordan 🇯🇴

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Deputy WASH Program Manager / Amman-Mafraq HC-Zaatari Camp

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click here

About the MENA region

The MENA (Middle East and North Africa) region implements and manages programmes in Yemen, Occupied Palestinian Territories, Lebanon, Syria, Iraq, and Jordan.

Programmes within the MENA region reflect Oxfam’s approach to work across the globe. We support self-reliance, not dependency, and to complement our work on the ground we strive to secure lasting change through our campaigning.

We also put women at the heart of all we do. The majority of people living in poverty are women and girls, and so this focus helps us to achieve our mission to overcome poverty and suffering.

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

Job Purpose

Oxfam is seeking an experienced and motivated person to fill the position of Deputy WASH Programme Manager, to lead on the WASH together with the WASH Programme Manager the WASH Programme in Jordan.

In Za’atari camp, two projects are implemented. Community Engagement focusing on Hygiene Promotion and community ownership of the existing WASH infrastructure. The second project is part of a larger Solid Waste Management (SWM) initiative which objective is to provide Syrian men and women with access to short term resilience opportunities, primarily through Solid Waste Collection and Recycling related activities, and to minimize the environmental impact in all 12 districts of Za’atari camp.

In host communities, the SMW initiative has an overall objective to strengthen municipal solid waste management (SWM) services through collecting recyclable materials from the Municipal Solid Waste stream while using cash for work modality to empower vulnerable women and youth and raise public awareness in targeted areas in vulnerable host communities in line with the Government of Jordan’s relevant national plans.

Our role will require a range of skills and experience.



  • Degree from a recognized university or equivalent experience


  • At least 5 years of practical experience in a local or international NGO or another agency in the humanitarian sector.
  • Understanding and knowledge of humanitarian and development programmes.
  • Experience with multiyear, multimillion, international donor funded projects.
  • Experience in Water, Sanitation and Hygiene projects.
  • Experience in Cash for Work modality in camps and/or municipalities.
  • Experience of establishing and managing large teams regardless of nationality, ethnicity, gender, or age with a focus on encouraging self-reflection and non-judgement.
  • Strong budget management experience and ensuring strict compliance, including developing and monitoring budgets, forecasts, and creation of bill of quantities.
  • Excellent planning and problem-solving skills with a focus on creative thinking and negotiation, diplomacy and representation skills with all project stakeholders
  • Ability to work well under pressure to multiple demands, responding to changing needs, without losing sight of the strategic objectives
  • Well-developed interpersonal and team skills and proven ability to be flexible in demanding situations.
  • Excellent knowledge on power dynamics and gender sensitivity.
  • Excellent written and spoken communication skills in English
  • Excellent knowledge of Excel and the ability to create new templates and format for reporting and data collection.
  • Commitment to the aims and objectives of Oxfam, including commitment to humanitarian principles and action Oxfam’s equal opportunity and gender policies.



  • Post-graduate qualification in a relevant subject


  • Knowledge of the WASH Sector in Jordan.
  • Experience in project implementation in Jordan, with a focus on Zaatari and/or Mafraq.
  • Knowledge and experience of Solid Waste management in Jordan and recycling value chain.
  • Experience in CFW modality following the Sector CFW Standard Operating Procedure (SOP).
  • Experience with digitalization and centralization of work processes and information flow.
  • Experience with different procurement processes and requirements.
  • Ability to manage and monitor staff leaves and rosters in efficient and productive way.
  • Experience in community engagement or behavior change.
  • Experience of establishing and developing partnerships with civil society actors.
  • Experience in the inclusion of people living with disabilities and other vulnerable groups

Useful information

Contract Length: 1-year contract, renewable. 

Benefits: Oxfam offers staff a comprehensive benefits package including annual leave entitlements, sick pay provision, medical cover plus opportunities for learning and development, part-time option, flexible working hours.

It is Oxfam’s policy to hire at the minimum to middle of the band, depending upon the skills and experiences of the strongest candidate. 

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

To view the full job description please download the attached document.