JOB TITLE: Head of Communications
REPORTS TO: Executive Secretary and CEO
UNIT MEMBERS: Communications
SALARY CATEGORY: G to H1
ELIGIBILITY: All nationalities
LOCATION: GWPO Global Secretariat in Stockholm, Sweden,
DEADLINE: 28 October 2021, 23:59 CET
Global Water Partnership (GWP) is a multi-stakeholder platform supported by a global secretariat that was established as an intergovernmental organisation to support countries around the world in their efforts to implement a more equitable and sustainable management of their water resources. The GWP network spans 13 regions with more than 3,000 institutional Partners in 180+ countries. The global secretariat (GWPO) is in Stockholm, Sweden. More information: www.gwp.org.
SCOPE OF THE POSITION
The Head of Communications leads GWP’s external and internal media, communications, digital and brand marketing. The Head of Communications designs and implements the communications strategy and plans to raise awareness, build excitement, and mobilize support from the public, media, governments, and existing and potential donors, around GWP’s vision, and the opportunities to engage with us. The Head of Communications leads GWP’s external media, communications, digital, and brand marketing.
Reporting to the GWPO Executive Secretary, the position works closely with the GWP Chair, the Chair of the GWP Technical Committee, members of the management team, and others on strategic and effective communications approaches. The Head of Communication provides leadership in:
- Strategic Communications
- Positioning, messaging, and branding
- Organisational Communications
- Develops the GWP communications strategy to position GWP as the most prominent voice in water resources management around the world with relevant stakeholders.
- Implements the full range of activities/initiatives which support the communications strategy, including but not limited to media relations, campaigns, traditional and social media, etc.
- Provides rapid responses to media requests and maintains relationships with key journalists covering water and development issues.
- Positions the organisation at relevant meetings, conferences, events, etc. to promote key messages, and acts as spokesperson when required.
- Provides advice on communications to the Steering Committee, the Executive Secretary, and members of the management team.
Positioning, messaging, and branding
- Develops GWP’s messages, narrative, and branding to position GWP with key audiences, such as governments and donors.
- Promotes and monitors the media profile of the Chair, the members of the Steering Committee and the Executive Secretary, including drafting talking points and preparing interview briefs.
- Delivers high standard, targeted media relations, pitches stories, and builds strategic relationships with key global media outlets to drive coverage and awareness about GWP’s work.
- Identifies and retains new partnerships for strategic communications and brand awareness in positioning GWP’s global strategy.
- Maintains a crisis and reputational risk management mechanism for GWP, in close coordination with the Executive Secretary.
- Proposes creative content and audience development strategies for GWP’s priority audiences.
- Analyses and monitors the ways in which GWP relates to its audiences through its channels, analyses performance and assesses the strategies used.
- Proposes actions to generate new or better links to key constituencies (strengthening existing ones and developing new ones, especially with audiences that are relevant to our donors and partners).
- Establishes dissemination/outreach strategies for publications, products, and events.
- Provides support in the production of other institutional materials on GWP’s activities (e.g., newsletters, videos, podcasts).
- Develops and implements social media strategies to position GWP with different audiences, using Facebook, Twitter, Instagram, and other digital and interactive tools.
- Coordinates and integrates all communications work across the GWPO, and the Regional and Country Water Partnerships. This, including media relations, online communications, and internal communications.
- Supports Regional Water Partnerships with the development and implementation of their communications strategies so that GWP speaks with one voice when reaching external audiences.
- Builds communications capacity in the network so that GWP’s messages and knowledge is shared by RWPs, CWPs, and Partners.
- Supports Regional Water Partnerships in the recruitment and training of qualified communications officers.
- Ensures that communications is embedded in thematic and programmatic activities.
- Develop internal channels of communication to keep GWP teams across all our Regions up to date with the policies, decisions, and changes within the network.
- Actively contributes to building a learning culture within GWPO by modelling good learning practices and supporting others in doing so.
- Develop internal channels of communication to keep GWP teams across all our Regions up to date with the policies, decisions, and changes within the institution.
- Leads and manages a team of communications staff; plans and allocates work assignments; coaches and evaluates staff.
- Prepares and manages the annual communications budget and associated work plan.
- Assesses the overall effectiveness of GWP’s communications strategy and activities and makes changes where required.
- Works with the Resource Mobilization and Global Development Teams to support joint and integrated influencing strategies that lead to achieving our resource mobilization targets.
QUALIFICATIONS AND EXPERIENCE
- Advanced university degree (Master’s degree or equivalent) in communications, journalism, marketing, or related field. A combination of relevant academic qualifications and extensive relevant professional experience may be accepted in lieu of the advanced university degree.
- Experience in developing and implementing communications strategies, extensive experience with engaging media, and leading multicultural communication teams in an international environment
- Superior written and public speaking skills
- Ability to translate science and development issues for a broader audience
- Excellent command of spoken and written English skills (mother tongue strongly preferred)
- Ability to manage programmes efficiently under shifting priorities
- Solid knowledge of technology and its relevance to strengthening an organisation’s communications, esp. online communication, and social media
- Understanding of and experience with development issues
- Strategic leadership skills and intellectual curiosity that contributes to the overall success of the organisation
- Ability to lead, and work collaboratively with, a diverse team of different national backgrounds in an international setting
- Ability to foster team spirit through building trust and commitment to common objectives, and recognising team successes
- Seasoned team building experience and superior interpersonal skills
- High focus on getting the job done with low ego, excellent listening skills, tact, and valuing others’ ideas and expertise
- Professionalism: Strong service orientation. Demonstrating/safeguarding ethics and integrity. Demonstrates self-development and initiative-taking. Experience from and ability to work in a multi-cultural and international environment based on mutual respect and tolerance. Ability to exercise good judgement, discretion, and tact in handling sensitive issues.
- Planning and Organising: Excellent organisational and task management skills, with appropriate attention to details and ability to prioritise work among competing demands under tight deadlines. Ability to thrive in a fast-paced work environment where adaptability is essential.
- E-literacy: Excellent e-skills, including the ability to use modern office technology and related software. Practical knowledge of word processing, spreadsheet, and presentation software is required. Ability to do internet research, compile information and find solutions online to information gaps is essential.
- Teamwork: Support colleagues, contribute to team culture, and share responsibility for decision-making and results. Places team agenda before personal agenda. Supports and acts in accordance with final group decision; shares credit for team accomplishments and accepts joint responsibility. Ability to deliver timely and high-quality products. Ability to work effectively and harmoniously at all levels.
- Language: Working knowledge of French or Spanish an advantage. Other languages – particularly Chinese, Russian, Arabic – can be helpful but not required. Swedish language skills are an advantage but not required.
- Personal: A sense of humor. Love for nature, its beauty, and its resources. Willingness to ‘get the job done’ with a positive attitude to take on a wide range of tasks. Available for travel.
- Applications must be submitted in English only and only via the online application system
- Email applications will not be accepted
- Maximum 4-page CV and 1-page cover letter (required) describing how your experience, qualifications and competencies match this position.
- Only short-listed candidates will be contacted within 4-6 weeks after the application deadline.
- Questions can be directed to [email protected]
- Professionals with a background from and/or living and working in Asian, African, Eastern European, Latin American, or Middle Eastern countries are encouraged to apply.
- GWP offers competitive remuneration, good benefit package as well as an attractive work environment, with flat hierarchies, and with great opportunities for professional exposure and growth.