WASH Specialist

Norwegian Refugee Council (NRC)

Caracas, Capital District, Venezuela 🇻🇪

Please note fluency in both Spanish and English is required for this position


NRC is present in Venezuela since 2005, and in the last few years substantially increased its operations and program. With one main office in Caracas, four field offices and about 90 staff, NRC is one of the biggest INGO operating in the country.

Despite Venezuela is rated high risk according to NRC security standards, mostly due to the infrastructure and public services failures and the political instability, in Caracas the situation differs from the rest of the country and both security and living conditions are good and easily manageable. Particularly in the area where office and guesthouses are located it is possible to access all type of services, such as commercial malls, restaurants, gymnasiums, sport centres and several parks and green areas. Mountain excursions and visits to the coast which is less than on hour far from the city can be organized and places are easily accessible.

Duties and responsibilities

The WASH Specialist will provide technical oversight and strategic direction to Country and Area offices to further the development of the WASH Core Competency (CC). The Specialist will provide quality assurance for all projects, develop and implement a collaborative country strategy, capacity build local staff through mentoring and training to increase the technical capacity of the staff, and develop a donor strategy to further grow the programme.

The following is a brief description of the role.

Generic responsibilities

  1. Develop and roll-out NRC Venezuela WASH strategy, technical guidance and Macro LFAs that are aligned with regional and global strategies and priorities, in coordination with the others Core Competencies (CCs) Specialists/PDM
  2. Compliance with and adherence to NRC policies, guidance and procedures
  3. Contribute to fundraising, develop and revise funding proposal, budgets and donor reports
  4. Identify trends technical standards and donor priorities in the WASH sector
  5. Follow up on compliance with contractual commitments within WASH, ensure high technical quality and synergies in project implementation
  6. Provide technical direction and project implementation support to the implementation team
  7. Ensure that key learnings are extracted from WASH implementation, and incorporate them in programme and staff development processes
  8. Provide systematic training and build capacity of WASH staff
  9. Represent NRC in relevant forums/clusters, including with national authorities and donors
  10. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

  • Responsible for monitoring the WASH sector specific situation in country and initiate relevant assessments to increase scope, respond to emergencies or adapt programmes to the context
  • Responsible for technical innovative development and quality of WASH in country, integrated programming (with other CCs) and to ensure harmonisation and consistency across WASH projects in line with NRC Programme Policy
  • Lead all WASH assessments and response analyses, together with other CCs, and advise the Country Programme in appropriate and relevant actions required
  • Lead the process on proposals, budgets, modifications, project reviews and reporting, in close collaboration with the Grants Manager, and ensure high technical quality
  • Take the lead on quality project deliverables to ensure high technical outputs appropriate to the Venezuela context by supporting  field education teams in the planning of all phases of the projects, budget monitoring, capacity building, development of tools/procedures and also participating in M&E activities
  • Work with the Area Managers, Head of Programme and M&E Manager on WASH project monitoring including baselines, end-lines, midterm reviews, lesson learning exercises and evaluations and ensure learning informs programming
  • Ensure workplans and spending plans in line with donor budgets are developed and maintained by supporting Project Coordinators and Area Managers
  • Write and review relevant reports, ensuring these are of high quality and technically accuracy, in close collaboration with Grants, Area Managers, and technical Coordinators
  • Undertake reporting and documentation of relevant experiences and actively participate in M&E activities through the PCM
  • Provide technical advice at field level and advising the Country Director, Head of Programme, Area Managers and WASH Coordinators on technical strategy, approaches and best practices
  • Represent NRC with relevant donors, government ministries, and in relevant humanitarian coordination meetings in country
  • Actively promote and operationalize synergies between WASH and other NRC programmes to move toward integrated programming (focus on Education, Shelter and LFS)
  • Provide support and input to the recruitment processes for all WASH staff
  • Contributing to the development of systems to improve targeting, appropriateness and to reduce the risk of aid diversion and conflict of interest by program staff, local authorities and local partners
  • Any other relevant tasks as assigned by the line manager

Skills, Knowledge and Experience

  • Relevant higher education in Engineering preferably in areas of Civil or Environmental engineer
  • Minimum 4 years of experience within a humanitarian/recovery context
  • Experience working in complex and volatile contexts
  • Minimum 2 years of WASH expertise (as Specialist/TA or Project Manager)
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in Spanish and English, both written and verbal
  • Knowledge of the Venezuela context
  • Experience with start-up or expansion of new programmes
  • Experience in team capacity building
  • Understanding of SPHERE and INEE Minimum Standards is required
  • Experience with WASH in a humanitarian-development transitioning context is an asset

Please donwload the Job Description here

What we offer:

  • Type of contract: 24 months international contract
  • Salary/benefits: According to NRC salary scale, terms and conditions
  • Duty station:  Caracas, Venezuela
  • Travel: 50% across Area Offices

NRC might review applications before advert deadline, therefore interested candidates are encouraged to apply early

Please note fluency in both Spanish and English is required for this position