Local recruitment: Hydrometry & Telemetry Officer

Natural Resources Wales

Wales, UK 🇬🇧

Job Summary
Job TitleHydrometry & Telemetry Officer
Post Number202429
Grade4, £26,474 rising to £30,086 over four years
LocationFlexible within Mid-East Wales, preferably Welshpool
TeamNorth Hydrometry & Telemetry
Reports toTeam Leader North Hydrometry & Telemetry
Direct ReportsNone
Welsh Language requirementsEssential Level 1 – able to pronounce Welsh and use basic phrasesPlease note: If you do not meet the Welsh Language Requirements specified i.e. ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Contract typePermanent
Work pattern37 hours Mon – Fri
Application information
Application closing date28th September 2021
Interview to take place on and whereW/C 4th October 2021 via Microsoft Teams
To apply send your completed application form to[email protected]
If you have any queries, contact[email protected]

Job Context

The post holder will:

  • Work as part of a team to support and assist in the delivery of integrated Hydrometry & Telemetry (H&T) services in Operations, maintaining the quality of NRW’s hydrometric data by applying appropriate measurement solutions and ensuring the Hydrometric network is operational.
  • Be responsible for general data acquisition, site maintenance, installation, calibration of hydrometric and telemetry instrumentation used to support the Hydrometric network.
  • Consider the principles of SMNR and Well-being of Future Generations Act in all decision making.

Other information relevant to the job:

Badged vehicle provided for work related travel as required also being able to swim is essential.

Applying for this post

The following competencies will be used to assess the quality of applications both at sift and interview. Please read the whole of the Role Description to ascertain at what level this information needs to be presented.

  • Essential Knowledge and Skills
  • Evaluation of Information
  • Decision Making Autonomy
  • Impact
  • Communications and Relationships with Others
  • Responsibility for People
  • Responsibility for Resources
Essential Knowledge and SkillsDemonstrable previous practical experience gained in a technical discipline or scientific environment, at a level that enables them to implement programmes of work of a modest size and complexity and provide guidance and supervision to others.Able to evidence subject matter expertise in a discrete area of their work.Ability to process and analyse routine information and produce accurate reports and information based on sound analytical processes.Has good literacy, numerical and communication skills together with IT and systems knowledge.
Evaluation of InformationAbility to understand and interpret procedure manuals, statutory codes and legislation used whilst carrying out the role.May lead and implement a programme of work requiring the gathering of data and information from different sources and systems, to produce standard documents.Able to undertake routine analysis of samples and simple data following formal procedures, resulting in the production of analytical reports and documentation that will be used by others.
Decision Making and Autonomy RequirementsAbility to apply some technical judgment to deal with issues; or know when direct them to others.Able to consider options from a small range of solutions to make decisions, possibly having to tailor some work methods to achieve the required results without making fundamental changes to procedures or processes.Whilst the work will predominantly involve a variety of similar, well defined tasks; it will require the initiative to resolve issues and apply different techniques or methods.The post holder will manage discrete programmes of work and need to solve problems and make decisions which have a degree of complexity, around how best to achieve results.The work of the post holder may be part of a larger project, so that the degree of autonomy will be limited.
ImpactAbility to make straightforward decisions; with more complex areas limited to making recommendations to others.
Communication and Relationships with OthersThe role will require a high degree of interaction with people with the ability to foster good working relationships, with internal and external contacts.Demonstrates good communication skills with the ability to adapt style and content depending on the person and nature of the relationship.Able to advise and brief others, requiring the ability to clearly explain and share information with a variety of people, adapting their style and approach as necessary.Communication includes dealing with difficult or challenging customers, often in sensitive or complex situations; requiring the need for tact, patience and the ability to remain calm.
Responsibility for PeopleNo line management responsibility; but may lead small projects providing advice and guidance to others, including the allocation of tasks.
Responsibility for ResourcesResponsible for the safe and legal use and keeping of tools and equipment used to carry out their work, which could include vehicles or technical equipment.
#TeamNRW Values
We are passionate about the natural environment of Wales
We care for each other and the people we work with
We act with integrity
We make a difference now and for the future
We are proud to serve the people of Wales​​​​​
Role Description
Job Purpose:The post holder will work as part of a team to support and assist in the delivery of integrated Hydrometry & Telemetry (H&T) services in Operations by maintaining the quality of NRW’s hydrometric data by applying appropriate measurement solution and ensuring the Hydrometric network is operational. To be responsible for general data acquisition, site maintenance, installation, calibration of hydrometric and telemetry instrumentation used to support the Hydrometric network.Consider the principles of SMNR and Well-being of Future Generations Act are considered in all decision making. 
Key Job Accountabilities:Ensure that all hydrometric data is acquired and transferred in a secure, timely and accurate manner for customers.  Ensure the Wellbeing Health and Safety of yourself, team and public in every aspect of working within H&T supporting others within the H&T team in all aspects of hydrometric network management.  Calibration of monitoring equipment; channel flow measurement; site maintenance; installation of monitoring equipment; data input to hydrometric archive (WISKI). Working to a defined team workplan to meet the team objectives and Service Level Agreements in place, but with scope to change operationally on day.  Respond as instructed from within the team to assist in the coordination of fault finding and repair of telemetry outstation equipment when there is disruption to the Flood Warning Service or Water Management sites.  Develop and maintain a strong internal/external customer focus; build effective relationships and work well within the team and with partners to achieve environmental goals to meet the priorities required by NRW. Support the H&T Team as required in delivery and development of annual work plans, standards and working practices by working closely with Team Members as required. Assist with onsite installation of new small scale hydrometric sites, ensuring all customer needs are met in a timely, safe and efficient manner, and in line with CDM regulations. 
Key Job Qualifications or Knowledge:Relevant qualifications – Educated to degree level or equivalent in a scientific or engineering subject, and ideally some experience in a similar job type role.  You’ll need to be a good communicator, be able to demonstrate effective interpersonal skills and be a strong team worker.  A sound awareness and understanding of Health and Safety and relevant regulations working safely within the role. Understanding of Hydrometry and Telemetry work, systems and how the team fits into the NRW’s approach to Water Management and Flood Risk applying the principles of Sustainable Management of Natural Resources.   Demonstrate a flexible approach to work and be able to prioritise workload to fit the need of the team, working with others and alone to undertake tasks. The role will require regular travelling to and from sites within a defined area Must have full UK driving licence.A basic awareness of the British, European and International Standards relating to Hydrometry and its mechanisms, enabling NRW to deliver appropriate hydrometric data.An awareness of welsh culture, and a positive attitude to linguistic and cultural diversity. 

What you will do

You will implement a modest programme of work, contribute to small projects and provide guidance and support to the team.

You will provide subject matter expertise in relation to a technical discipline including monitoring, regulation and incident response.

You will refer to procedure manuals, relevant statutory codes and legislation in undertaking the work, undertaking analysis and interpreting requirements as necessary.

You will manipulate data from systems and gather information from different sources to produce documents related to the programme of work.

You will determine how best to achieve results by applying technical judgment and initiative.

You will work within a discrete area but where work that is carried out incorrectly will impact on third parties and the wider team.

You will be responsible for the safe use and keeping of tools and equipment required to undertake your role, which will include use out in the field.

Who you will be working with

You will have a high degree of interaction with people on a regular basis which will include both colleagues and external contacts.

You will advise, brief and provide guidance to others in relation to the projects that you lead, which may also include allocation of work.

You will at times engage with difficult or challenging customers which may be in sensitive or complex situations which will require tact and patience to manage such situations.

Where you will be working

Your role will be primarily office based but may entail travel between different NRW locations, as well as working at partner organisations and other premises.

You will also work outdoors at different sites and may be exposed to unpleasant working conditions and environments, which will require carrying equipment with you as required.

What knowledge and skills you need

You will have previous practical experience in a discrete technical discipline or scientific environment which enables you to implement programmes of work.

You will have subject matter expertise within a defined and discrete technical discipline that enables you to provide guidance to others.

You do not require any specific qualifications, but it is expected that you will have achieved the equivalent of Level 4 of the Credit & Qualifications Framework for Wales, or you will have the equivalent level of knowledge.

You will, given the technical nature of the work, be required to remain up to date with change that relate to your technical discipline.

You will have good communication, literacy, numeracy and IT skills including systems knowledge.

You will have analytical skills that enable you to produce accurate reports and information based on sound analytical processes.

You will have good inter-personal skills and able to foster good working relationships and deal with potentially challenging and sensitive situations.

What other information is relevant to your job

You will realise your contribution by applying the principles of SMNR to your work; in how you think, plan and deliver activities.

You will be expected to work with teams and individuals from across NRW, sharing your expertise and insight to solve complex problems. You will support collaborative working with partners and sector organisations, focussing on shared priorities.

You are responsible for complying with the policies, procedures and processes that relate to your role.

You are responsible for ensuring that all financial transactions undertaken by yourself represent value for money and meet the requirements of the organisation.

NRW is a Category 1 responder under the Civil Contingencies Act (2004), and this means we have a duty to work with partners to prepare for and respond to emergencies and incidents covered by the Act.  All staff may be required to undertake activities, at a level commensurate with the skills and experience required by their role, to assist in ensuring this duty is undertaken.

This role description sets out a broad indication of the role, where it sits within the overall NRW structure and indicative expectations of the post holder. It is not intended to provide a detailed description of all tasks and activities. This document should be read in conjunction with the job specific Personal Development Plan which sets out the specific activities and projects to be delivered during the year.

Before applying for this role please read the candidate guidance

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition. We welcome and encourage applications from groups currently underrepresented including women, black and ethnic minority groups and people with a disability and we have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We are an employer of choice because we put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.